Менеджер по работе с клиентами

4 года 3 месяца

ноябрь 2014 — январь 2019

Regional Manager for the Caucasus Region

INTO UNIVERSITY PARTNERSHIPS (KAM/Sales: Universities in the UK/US), Moscow

01.11.14-31.01.2019 Recruitment Manager for the Caucasus region (Azerbaijan, Georgia, Armenia) Key job description. The main objective of this position is to manage, design and implement initiatives in the field of marketing and sales in order to increase the growth of the share of INTO in the Caucasus region. It is necessary to be responsible for attracting foreign students to the United States and Great Britain. to partner universities. Students should be recruited from all possible educational units: secondary schools, private boarding schools, language schools, partner organizations. Attraction of students is carried out with the help of advertising companies, presentations, exhibitions and master classes. Key accountabilities and duties:  Initiate, develop and maintain INTO relations with partners (agents) in the region.  To conduct trainings with partners (agents) on a regular basis, in order to maintain information knowledge and understanding of programs and services of INTO University Partnerships.  Produce an active sale of the company's programs during presentations, exhibitions, master classes and other events.  To be in constant contact and communication with partners and representatives of all structures of the company INTO.  Be responsible for the overall logistics and management of the regional marketing strategy, and help colleagues in creating materials and marketing research and other functions.  Conducting specific marketing research to offer and implement a common strategy to increase the share of INTO in the market segments  Participate in trips organized to get acquainted with the current and new partner universities.  Participate in local and global INTO conferences and trainings  Produce project budgeting and ROE analysis  Organize events to promote the company's name in the region Best Recruitment Manager for INTO (Best Recruitment Manager 2016/2017

3 года 1 месяц

июнь 2011 — июль 2014

Head of Educational Abroad Department

Intellectual Ltd. (Education Abroad Consultancy), Moscow

01.06.2011 — 01.07.2014 "Intellectual" LTD. Moscow, www.intelstudy.ru Head of Education Abroad Department. Key accountabilities and duties:  Identification and coordination with TOP executives of the priority directions of activities  Providing employees with workload, employment control  Constant collection and analysis of information on education abroad  Ensuring the safe departure of customer groups  Representing the company at events (BritishCouncilExhibitions, ICEF conference workshops).  Tracking of market situations in the education abroad market  Track changes in the visa procedures  Participation in exhibitions and making presentations  Control of meetings with foreign partners  Informing managers about important changes in the policy of partners Increase of customer base by 50%. Sign contracts with leading universities abroad

6 месяцев

ноябрь 2010 — май 2011

Deputy Head of Education Abroad Department

International ltd. (Education Abroad Consultancy), Moscow

01.11.2010 — 31.05.2011 "Intellectual" LTD. Moscow, www.intelstudy.ru Deputy Head of Education Abroad Department Key accountabilities and duties:  Tracking of market situations in education abroad market  Tracking changes in the procedure of visa registration  Participation in exhibitions and making presentations  Control of meetings with foreign partners  Informing managers about important changes in the policy partners .

2 года 8 месяцев

март 2008 — октябрь 2010

Account Manager

Intellectual ltd. (Education Abroad Consultancy), Moscow

01.03.2008 — 31.10.2010 "Intellectual" LTD. Moscow, www.intelstudy.ru Account Manager. Key accountabilities and duties:  Analysis and selection of schools according to client's request  Counseling clients individually  Customer account management, visa support  Negotiating with educational institutions

Высшее

Дневная(очная) форма обучения

2002 г.

The Russian Presidential Academy of National Economy and Public Administration. , г. Moscow

Факультет: Bachelor Degree in Economics. Faculty of Banking and Finance.

Специальность: Specialization: Finance and Credits